Shipping Policy

Thank you for shopping with us! Every bag of coffee is freshly roasted to order, ensuring you receive the freshest possible coffee.

Order Processing

• Orders are typically processed within 2–5 business days.
• Since our coffee is roasted fresh after your order is placed, processing times may be slightly longer during holidays or periods of high demand.
• You will receive a shipping confirmation email with tracking information once your order has been shipped.

Shipping Times

Estimated delivery times after your order has been shipped are:

• United States: 3–7 business days
• International: 7–21 business days (where available)

Please note that delivery times are estimates and may vary due to weather, carrier delays, customs processing, or other factors beyond our control.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the shipping method selected.

Order Tracking

Once your order ships, you'll receive an email with a tracking number so you can monitor your package's progress.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.

If you notice an error, contact us as soon as possible. We can only update shipping information before your order enters production or ships.

Lost or Damaged Packages

If your package is lost, arrives damaged, or is significantly delayed, please get in touch with us within 7 days of the expected delivery date. We'll work with the shipping carrier to resolve the issue and provide an appropriate solution.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team. We're happy to help.